Frequently asked questions

Find quick answers about access, courses, tools, and support in RÜM.

How do I create my RÜM account?

Go to the registration page, complete your details, and confirm your email with the code we send. You can then access the platform.

What if I don’t receive the verification email?

Check your spam or junk folder. If you need to change your email, you can reset registration from the link on the verification screen.

How do I access courses?

In the main menu choose “Courses” to see the catalogue and use the planner. From there you can enroll based on your profile.

What do BIM, Sustainability, and Productivity include?

Each area brings together tools, resources, and dashboards focused on those topics. Explore each section from the menu to see what’s available.

Can I join a project or company with a code?

Yes. If you receive a company or project code, enter it during registration and your account will be linked automatically.

How do I update my profile details?

Once signed in, go to your account and edit your name, email, or company. Save changes to update your profile.

Where can I get support?

Use the “Contact” link in the footer to reach us directly—our team will help you.